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Campus Community & Careers
Interview

Q&A: introducing you to BT Global Services

Jul 21, 2016 10:42:17 AM. By: Kim Voets

Madelène Klaasen-Bos, Client Partner, Philips – BT Global Services, www.globalservices.bt.com

Who are you?
My team and I are IT professionals who enjoy the challenge of providing the right IT services to our global client. We like to be challenged by our client and by the industry and at the same time we do like to bring innovation ourselves.

What does your company do?
BT Global Services is a leading networked IT services company which operates globally and is present locally to serve multinational companies. We provide a wide range of network -, cloud -, voice - and consulting services.

What are your key challenges?
Our key challenges are to support our clients who operate in demanding sectors with their connectivity, communication and collaboration needs, today and also to remain innovative and provide a clear vision for the future. We also need to address the significant changes in the industry such as the move to cloud and new commercial models whilst ensuring that our clients continue to receive reliable, high quality service – a bit like trying to change the engine on a plane during the flight.

Why are you located on the Campus?
We have chosen to become a High Tech Campus based team because we wanted to be closer to our customer. We have our main office locations in Amsterdam and Brussels.

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